Frequently Asked Questions

What is behavioral Health?

Behavioral health describes the connection between behaviors and the health/well-being of the body, mind and spirit. This would include how behaviors like eating habits, drinking or exercising impact physical or mental health. Behavioral health is a blanket term that includes mental health. Behavioral health encompasses a continuum of prevention, intervention, treatment and recovery support services. Behavioral health looks at how behaviors impact an individual’s health — physical and mental.

What is a telehealth visit?

Sometimes called telemedicine — lets your health care provider provide care for you without an in-person office visit. Telehealth is done primarily online with internet access on your computer, tablet, or smartphone.

What are the pros and cons of a telehealth visit?

  • Limited physical contact reduces exposure to COVID-19
  • Virtual visits ensure you get health care wherever you are located – at home or at work
  • Virtual visits cut down on travel, time off from work, and the need for child care
  • Virtual health care tools can shorten the wait for an appointment
  • Increased access to specialists who are located far away from your hometown

Telehealth is not a perfect fit for everyone or even every medical condition.

How long are the appointments?

The initial appointment is 60-90 minutes and follow-up appointments are either 30-45 minutes (psychotherapy +/- medication management).

What is your cancellation policy?

If you are unable to attend a session, please make sure you cancel 48 hours before your scheduled session. Otherwise, you will be charged for the full rate of the session. In addition, excessive cancellations may result in terminating the client-provider relationship.

Do you accept insurance?

Yes, we are in network with Cigna, Aetna, United healthcare, Oscar health, Oxford Health and Optum.

Oscar health
Oxford health

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